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    FREQUENTLY ASKED QUESTIONS
    Any more questions? Contact us!
    We'll be glad to hear from you and help.

FREQUENTLY ASKED QUESTIONS

What is e-Store?
Who needs the e-Store service?
I want to subscribe to the e-Store service. How long will it take to set up my account?
Can I host my company Web site with the e-Store Web server?
Can I change the design and how difficult is it?
I want you to add a new feature to my shop. How long will it take and how much will it cost?
How does the administrator know about new orders?
How do I manage my e-Store?
How many items can e-Store handle?
How do I accept my customers online payments?
How can I get e-Store and how much does it cost?


What is e-Store?
e-Store is an e-commerce service that includes secure Web hosting and a powerful Web application along with catalog and shopping cart feature that allow you to sell goods and services online.
e-Store is simple to use and configure and it puts an astonishing amount of power in the average shopkeeper's hands through a simple-to-use administration utility.

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Who needs the e-Store service?
If you are planning to start or are already running an online business (selling products or services on the Internet), e-Store will help you to set up, run, and maintain your online store with minimum effort and in a short period of time.

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I want to subscribe to the e-Store service. How long will it take to set up my account?
Usually just a few hours. We set up accounts in batches -- three times a day on weekdays, and two times a day on weekends. You will receive a confirmation letter as soon as we receive your payment. As soon as we set up your account, we will then send you detailed instructions on how to access your control panel and your Web site. As soon as your account is active, you'll be able to access it with FTP software. You'll also have a temporary 3rd level URL you can use to view your site until your domain name resolves to our servers.

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Can I host my company Web site with the e-Store Web server?
Yes! e-Store runs on a high-speed and secure Web hosting server with all corporate Web hosting features (scripts support, e-mail service and database).
Click here to check all Web hosting features you will get with this e-commerce package.

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Can I change the design and how difficult is it?
e-Store is based on HTML templates and all you need in this case is only change these HTML templates and stylesheet (.CSS) file. You can change the design in any HTML editor (Macromedia DreamWeaver, MS FrontPage, etc.) even without thinking about PHP. If you are not familiar with HTML editors, we can make these changes for you or you can select a predesigned e-Store template in the order form.

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I want you to add a new feature to my shop. How long will it take and how much will it cost?
You can order any script modifications. The price of our work is calculated after finishing the project and depends on the time spent. Our hourly rate is very low and you can find estimates of common orders in our Services and Fees section.

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How does the administrator know about new orders?
New orders are saved in a database and also e-mailed to the administrator.

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How do I manage my e-Store?
Administration is Web-based and protected by administrator's login/password. Through an easy-to-use interface, you can manage your shop from anywhere in the world.

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How many items can e-Store handle?
e-Store can easily handle over 100'000 items and even more.

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How do I accept my customers online payments?
To accept online payments, you have to open a merchant account. e-Store supports all major gateways...
Read more ...

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How can I get e-Store and how much does it cost?
There are several e-commerce service plans available for you to choose from.
Click here to check our rates and place an order.

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Still have questions? Contact us! We'll be glad to hear from you and help.